The Relationship Between Intrinsic and Extrinsic Satisfaction and Intention to Leave Of Healthcare Workers: A Meta-Analysis Study


Küçükkurt A. C.

8. Uluslararası Sağlık Bilimleri ve Yönetimi Kongresi, Trabzon, Türkiye, 2 - 06 Mayıs 2023

  • Yayın Türü: Bildiri / Yayınlanmadı
  • Basıldığı Şehir: Trabzon
  • Basıldığı Ülke: Türkiye
  • Acıbadem Mehmet Ali Aydınlar Üniversitesi Adresli: Evet

Özet

Problem of the Study: It is crucial for healthcare institutions to maintain a low staff turnover rate to provide uninterrupted and high-quality healthcare service. Healthcare managers need to consider variables related to healthcare workers' intention to leave when making decisions to reduce staff turnover rates.

Purpose of the Study: The purpose of this study is to examine the relationship between intrinsic and extrinsic job satisfaction and turnover intention of healthcare workers employed in hospitals in Turkey using meta-analysis method.

Method: As part of the study, relevant studies were scanned that used the Minnesota Job Satisfaction Scale, which consists of intrinsic and extrinsic job satisfaction subscales, to measure the job satisfaction variable in a sample of healthcare workers in Turkey. These studies also must include statistical data that describes the correlation between intrinsic and extrinsic job satisfaction subscales and the turnover intention variable. In order to identify the appropriate studies, a search was conducted using that met the eligibility criteria keywords in Web of Science, Dergipark, TRDizin and Council of Higher Education (CoHE) National Thesis Center databases. The results of publication bias, heterogeneity, and effect size tests conducted as part of the meta-analysis study were obtained through the Comprehensive Meta-Analysis 3.3 program.

Results: The study was conducted with four master's theses and one international article that met the eligibility criteria. In order to detect the presence of publication bias, the Funnel Plot, Classic Fail-Safe N (number of missing studies that would bring p-value to > 0.05 = 674), and Begg and Mazumdar rank correlation (tau = -0.1, p-value (2-tailed) = 0.80) tests were applied to the data obtained from the studies, and it was observed that there was no publication bias. After that, in order to determine the effect model to be used in the study, the results of the heterogeneity tests conducted on the studies (Q=17.088, df(Q)=4, p=0.002, I2=76.592) were examined to decide on the appropriate effect model to be used in the analysis. As a heterogeneous structure was detected, it was deemed appropriate to conduct the analyses according to the random effect model. As a result of the analyzes performed with the random effect model, the effect size value of the relationship between intrinsic satisfaction and intention to leave was 0.430 (95% CI -0.494; -0.366) and the effect direction was negative. The effect size of the relationship between extrinsic satisfaction and intention to leave was 0.423 (95% CI -0.520; -0.325) and the effect direction was negative.

Conclusions: According to the results of the study, a negative and moderate level relationship was observed between the intrinsic and extrinsic job satisfaction of healthcare workers in Turkey and their intention to leave. Based on this result, it can be concluded that developing methods to increase the intrinsic and extrinsic job satisfaction of healthcare workers by institutional managers will have a negative and moderate level effect on the intention to leave of employees and will reduce the personnel turnover rates of the institution.

Keywords: Intrinsic satisfaction, Extrinsic satiscfaction, Job satiscfaction, Intent to leave, Meta-analysis

Presentation Language: Turkish