International Journal of Health Management and Tourism, vol.2, no.3, pp.44-52, 2017 (Peer-Reviewed Journal)
Increased patient expectations from healthcare services, intense competition in the
healthcare sector, and the necessity of providing high-quality healthcare service have made
innovativeness and performance more important for healthcare organizations. Therefore, healthcare
managers’ perception of relationship between innovativeness and performance is required to be
examined. The aim of this study is to investigate the relationship between innovativeness and
organizational performance through the lenses of healthcare managers. The study was done with
healthcare managers working in 12 hospital which belong to a healthcare group operating in Turkey.
173 questionnaires were collected, and correlation and regression analyses were performed in order to
determine the relationship between innovativeness and organizational performance. According to the
analyses results, there is a statistically significant and moderately positive relationship between
innovativeness and organizational performance. It is also found that innovativeness affects
organizational performance significantly and positively as well.